Privacy Policy

1. Information We Collect

When you use our services or book an appointment through our website, we may collect personal information such as your name, phone number, physical address, and details about your appliances. This information is necessary for us to provide you with accurate estimates and dispatch technicians to your location.

2. How We Use Your Information

The information we collect is strictly used to:

• Process and fulfill your service requests.
• Communicate with you regarding your appointments, estimates, and AMC plans.
• Improve our website and customer service experience.
• Send occasional promotional offers or maintenance reminders (which you can opt out of at any time).

3. Data Security and Sharing

We prioritize the security of your personal information. All data submitted through our website forms is securely transmitted to our internal booking systems (such as Google Sheets) and is only accessible by authorized Smart Line Service Center personnel. We do not sell, trade, or otherwise transfer your personal information to outside parties.

4. Contact Us

If you have any questions regarding this privacy policy or how we handle your data, please contact us at:

smartlineservicecenter@gmail.com | 0300-9022166